Guest Order Status

Overview

The Guest Order Status feature allows guest customers, who have not created an account, to access and view their order status. This is achieved through a secret code that is sent to them via email and displayed immediately after the order is completed.

Key Features

• Secure Access: A unique secret code ensures that only the guest customer can access the order status.

• Email Notification: The secret code is automatically sent to the customer's email after the order is placed.

• Instant Display: The code is also displayed on the order confirmation page for immediate reference.

How It Works

1. Placing an Order:

   • A guest customer completes their order without registering for an account.

2. Secret Code Generation:

   • The system generates a unique secret code for the order.

3. Code Delivery:

   • The secret code is sent to the customer's email address provided during checkout.

   • The code is also displayed on the confirmation page right after the order is placed.

4. Order Status Access:

   • The guest customer can use the secret code to log in to the order status page.

   • The status page displays detailed information about the order, including its current state, estimated delivery time, and any additional updates.

Security Measures

• Unique Codes: Each secret code is unique to ensure the security of the customer's order details.

• Limited Access: The secret code grants access only to the associated order status and no other information.

• Expiration: Codes may have an expiration date to further enhance security.

Benefits

• Convenience: Provides an easy way for guest customers to track their orders without the need to create an account.

• Enhanced User Experience: Immediate access to the order status improves customer satisfaction.

Implementation Details

• Encryption: The secret code is the order_id encrypted via AES 256 Encryption algorithm